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Terms and conditions for Guests

By using this site you agree to the following terms and conditions. If you disagree with these terms and conditions, please discontinue your use of the site and erase all the material/data you have downloaded.

Any person under the age of 18 is not eligible to use this site unsupervised and we ask that, if you are under the age of 18, you do not register for an account or submit any personal information to us. By using this site unsupervised, and/or registering for an account, you confirm that you are 18 years of age or older.

Introduction

These terms and conditions govern the relationship between We Adore France (“Organisation”) and any person (“Guest”) who is not using it as a property owner (“Owner”), or the property owner’s appointed representative, that uses the website We Adore France (“Website”) to find a property to rent, make a booking and interact with the property owners.

If you are unable to enter into legally binding contracts, please do not register for an account on the Website.

The Website is where Guests can search for properties available for rental by Owners, interact with Owners and book a property to stay in.

The rental contract is between the Owner and the Tenant. The Organisation is not, and does not become, part of any rental contract. If any dispute arises between the Tenant and the Owner, the Organisation will not as an intermediary and each party will require their own representation to each other.

Properties

All properties are listed by the Owners who are solely responsible for the information and content contained in their property listings, including any language translations. The Owners are also responsible for keeping the listing up to date including availability, rates and add-ons to the property rental. As a Guest you accept the Owner, and not the Organisation, is responsible, for the listing accuracy including photographs.

Each listing comes with a map showing the approximate location of the property and the surrounding area. The ‘pin’ in the map does not show the property’s exact location. This will be confirmed once a property has been booked.

All properties listed on the Website have their own terms and conditions for rent of that property. Please check the policies, plus the terms and conditions, fully before making a booking as failure to read them is not a reason for complaint to the owner after booking. In addition, many of the questions you may have are in these documents.

The Owner has the right to alter any of the property details at any time including availability, rates, special offers and add ons such as Welcome Packs. The Organisation reserves the right to review and edit an Owner’s listing and such decisions will be at the Organisation’s sole discretion.

Languages

The Website allows the Owner to include five languages on each listing - English, French, German, Italian and Spanish. The Organisation is not responsible for the accuracy of the translation and cannot be held responsible for any misunderstandings arising from the translation from the original language. If you are unsure, please ask the Owner, they will be happy to help you.

Communications

If a Guest has a question about a property or would like to book, they can contact the Owner directly through the website, without having to create an account or login to the Website.

The Website messaging and email system is provided for easy communication between Guests and Owners. When a Guest uses the messaging system, they confirm they have the rights to, or consent of any person or material included within the message.

The Website or Organisation is not responsible for the communication between a Guest and an Owner and cannot compel either party to respond.

The Organisation is not responsible for any misuse of the system by Owners and Guests.

Bookings

The owner will be notified by email if a Guest makes a booking enquiry. The Guest’s booking will show as pending on the availability chart until the Owner accepts the booking when it will show as confirmed on the availability chart or refuses the booking. The Owner is not obliged to accept all bookings made through the website at their discretion.

Reviews

Each Guest can leave a review of the Owner's property. You are asked the Start Date for your stay at the properly, plus your rating / review of the property. The Owner will check the date against their records to ensure only legitimate reviews are left for their property.

We encourage reviews to be fair, honest and accurate as they help potential guests choose a property to suit them and help Owners to improve their properties.

The Organisation reserves the right to review, edit, and remove reviews on an Owner’s property and such decisions will be at the Organisation’s sole discretion.

Additional Services

The Owner may offer additional services or add-ons to the basic rental terms of the property. Please check whether you require any of these services before agreeing to purchase them. Additional services are normally paid for in advance.

The services offered change over the year so please check the listing for details, pricing plus any terms and conditions specific to that service. The additional services are a direct agreement between you as the Guest and the Owner. The Organisation has no involvement in, and cannot be held liable for, these services

Permissions & Withdrawal of Service

Guests are responsible for their own communications, reviews, or other content posted on the Website. These must not infringe the law, the rights of any person or entity, or contain false information, personal insults, anything slanderous or defamatory, anything that infringes copyright or data protection law.

The Organisation reserves the sole right to immediately, and without prejudice to any other available remedies, remove from the site any communications or content that infringes these requirements, withdraw permission to use the Website and to suspend or prevent the usage of any related Account. The Organisation reserves the right to withdraw permission for a Guest to use the Website if you do not comply with the terms and conditions. If permission is withdrawn, the Guest must stop using the site immediately, cease using and delete all material and media downloaded from the site.

You May Not

The Guest may not in using the Website

  • Use automatic/bot or manual devices to download, scrape or otherwise exploit the Website content, databases or other associated materials.
  • Copy, distribute, reproduce, edit, translate, decompile, reverse engineer any part of the Website or it databases.
  • for purposes other than seeking information on, and communicating with the Owners of, listed properties.
  • upload or send to the Website any programs or content that due to their size or operation, might damage the Organisation’s technical infrastructure, computers or network
  • for the purposes of distributing malicious software or viruses
  • monitor using automated processes, spiders, robots or other devices
  • post or transmit information that is in any way false, fraudulent, or misleading, or engage in any act that may be considered „phishing" (whether primary, secondary or other) or that would give rise to criminal or civil liability
  • post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, indecent, inflammatory, sexually explicit, pornographic or profane material.
  • in any way give the impression you are connected to, represent or be endorsed by the Website, Organisation or other associated body.

The Website

The Organisation is entitled to update, amend and maintain the Website as necessary to provide and improve the service to you. This includes periods of restricted usage which will be scheduled to happen when usage is least affected for all users.

In order to improve the website, we welcome all constructive suggestion and additional content. Additional content will be credited to the contributing Guest.

Copyright , All rights reserved and Intellectual Property

The text, images, graphics, sound files, animation files, video files, databases and their arrangement on the Website are all subject to copyright and other intellectual property protection. These objects may not be copied for use or distribution, nor may these objects be modified or reposted to other sites. Some parts of the site also contain text, images, video and other material that are subject to the copyright of their providers.

If you believe that your copyright has been infringed, please contact the Organisation through the Website including your phone number, email, postal address, precise details on the content in question and why you think the copyright has been breached. We will then review the information and contact you directly to confirm the details, ask for proof that the exclusive rights to the item or item are yours and a signed declaration you have not granted rights for item(s) in question.

The Organisations Liability

The Organisation is not liable for any lost profits; any indirect, consequential, special, incidental, or punitive damages arising out of, based on, or resulting from the Website, your use of the site and/or any transaction between users, even if the Organisation has been advised of the possibility of such damages. These limitations and exclusions apply without regard to whether the damages arise from breach of contract, negligence or any other cause of action.

If you do not agree with any part of these Guest Terms and Conditions or are dissatisfied with the Website, then your sole and exclusive remedy against the Organisation is to discontinue using the Website. In all events, the Organisation is not liable, to you, the Owner or any third party in any circumstance arising out of or in connection with the Website.

Indemnification

Guests shall indemnify and hold the Organisation harmless against any claims by third parties brought against the Organisation arising out of or in connection with any breach of these Guest Terms and Conditions on the part of the Guest.

Financial, Legal & Tax

Guests, Owners and the Organisation are responsible for their own financial and legal affairs including to the relevant authorities any tax due.

Any guides or help on the Website or from the Organisation are just that, they are there to help you. If you are unsure or need advice you must contact a recognised financial professional or lawyer as appropriate.

Governing Law

The Owner Terms and Conditions, and the relationship between the Guest and the Organisation, shall be governed by and construed in accordance with the laws of England and Wales, subject to the non-exclusive jurisdiction of the English courts.

General

Whilst information provided through the Website is believed to be correct at the time of inclusion, the Organisation makes no representation or warranty concerning it, any hypertext links or any other information obtained directly or indirectly from the Website and accepts no liability for any inaccuracies or omissions in the Website. All information is provided and is to be used on the understanding that the the Organisation will not be liable for any loss, liability, damage or expense of whatever kind arising, whether wholly or partly and whether directly or indirectly, in consequence of the use of, or any reliance placed upon, such information by a Guest or any other person.

On entering into a contract with the Organisation, all information is provided and is to be used on the understanding that the Organisation is not liable for; losses that were not foreseeable to both parties when the contract was made, losses that were not caused by any breach on the part of the supplier, and business losses and/or losses to non consumers.

No representation made on the Website is intended to or does form part of any subsequent contract with you nor does it constitute any advice on the suitability of any property for any intended use.

All information will be treated confidentially and in accordance with the legal provisions concerning data protection.

The Organisation reserves the right to transfer these Guest Terms and Conditions, and to assign or subcontract any or all of its rights and obligations under these Guest Terms and Conditions, to a third party but will not do so in such a way as to reduce any guarantees you are given as a Guest under these Terms and Conditions.

Disclaimer of liability for Third party materials

The Website may provide links to certain third party websites. You acknowledge and agree that we have little or no control over and are not responsible for examining or evaluating the content or accuracy of such third party material or websites. We do not warrant or endorse and do not assume and will not have any liability or responsibility for any third party materials or websites, or for any materials, products or services of third parties. Links to other websites are provided solely as a convenience to you.

Continual Review

Please note that we practice a policy of continual review and reserve the right to change the above terms and conditions at any time without notice.

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